Privacy Policy

This privacy policy governs the personal information I collect, store and use.

Who am I?

Nicola Downey is a sole trader hair and make-up artist based in Sussex.

Where do I collect personal information?

I collect personal information through any of the following methods:

  • The Nicola Downey website – www.nicoladowney.com

  • Online form if you contact me through this website

  • Electronic messaging (when you discuss your appointment or event with me, for example)

  • Email

  • In person

What type of information is collected from you?
  • Accessing my website does not require you to create an account (where you provide personal information such as name and email address). However, it collects your IP address and information regarding what pages were accessed and when.

  • Personal information (name, mobile phone number and email address) is collected.

  • Photographs may also be taken with your permission.

How is your personal information used?

I may use your personal information to:

  • register you as a new customer

  • communicate with you regarding appointments, and discuss your event and / or styling

  • provide you with a service (including managing payments)

  • contact you in response to a specific query

Who has access to your information?
  • I will not sell, rent or otherwise distribute or release your personal information to third parties. I will also not share your personal information with third parties for marketing purposes.

  • My company is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

  • All direct payment gateways offered by Wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my company and its service providers.

  • I may also transfer your personal information if I am under a duty to disclose or share your personal information in order to comply with any legal obligation.

External Links

This website has links to other websites and social media platforms, each of which has its own Privacy and Cookie policy that governs how the external sites will collect and use your data. Clicking on external links is at your own risk and I cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Your rights

Under GDPR you have the following rights:

  • to request access to your personal data

  • to request correction of your personal data

  • to request erasure of your personal data

  • to object to processing of your personal data

  • to request restriction of processing your personal data

  • to request transfer of your personal data

  • to withdraw consent

Should you wish to exercise any of these rights or make a complaint, please contact me by email and I will handle your request in accordance with the law.

Storing and securing your data

I do not transfer your personal data outside the European Economic Area (EEA).
Non-sensitive details (like your email address) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while I strive to protect your personal information, I cannot guarantee the security of any information you transmit to me, and you do so at your own risk. Once I receive your information, I make my best effort to ensure its security on the WIX systems.
I keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with me.

Use of cookies

My website uses cookies and other similar technologies to identify your computer as you view different pages on my website. This helps me provide you with a good experience when you use my services. You may adjust the settings of your browser to refuse cookies but some of the services may not work if you do so. For detailed information on the cookies the website uses and why it uses them, please click here.

Privacy policy updates

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

Last updated: 13th January 2021